Refund policy

We offer a 14-day return period, meaning you have 14 days from the date you receive your order to request a return.

Eligibility for Return

To be eligible for a return, your item must be in the same condition as when you received it – unused or unworn, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return

To initiate a return, simply visit our contact page and let us know the exact issue so we can begin the return/refund process.

Feel free to reach out with any return-related questions.

Damages and Issues

Please inspect your order as soon as it arrives and contact us immediately if the item is faulty, damaged, or if you received the wrong item. This allows us to assess the issue and find a solution.

If you received damaged products, please contact us right away and send us a video so we can resolve the issue as quickly as possible.

Exchanges

The fastest way to get the desired product is to return the item. Once the return is accepted, you can place a new order for the item you want.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund has been approved. If approved, the refund will be automatically processed to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

Thank you!